Help Centre
Frequently Asked Questions
Everything you need to know about our property management services.
Q.How does the Guaranteed Rent Scheme work?
At Arete Property Solutions, we become your tenant and guarantee you a fixed rental income. This means you will continue to receive the agreed rent, regardless of whether the property is tenanted or empty.
Q.How long is a Guaranteed Rent contract?
We offer rent guarantee contracts for a minimum of 12 months up to a maximum of 5 years.
Q.What are the benefits of Guaranteed Rent for landlords?
As a landlord, there are several benefits to our rent guarantee scheme. These include no void periods, no rent arrears, no commission, no set-up fees, no renewal fees, or any other hidden extras. You won't need to deal with tenants at all, and we can be flexible with payment dates, contract lengths, and start dates.
Q.If I let my property unfurnished, do I still need to supply any white goods?
If the property is required unfurnished, landlords will still need to provide: a fridge freezer, an oven or cooker, and nets and heavy curtains or blinds.
Q.What do I need to do when I lease my property?
To lease your property, simply call our leasing team on +44 7588 033277, and we'll arrange a no-obligation property valuation. We'll meet you at the property and advise you of any areas that may need addressing prior to leasing your property.
Q.How long will the process of letting my property take?
The leasing process can be as quick as 24 hours to a maximum of 10 days.
Q.Who is responsible for bills and Council Tax?
At Arete Property Solutions, we take care of all utility bills and Council Tax. During the term of the contract, the tenant will be liable for all utility bills and Council Tax.
Q.How and when do I get paid the Guaranteed Rent?
At Arete Property Solutions, we pay all rent through an automated BACS system, which takes two working days to clear into your account. Rental payments are made monthly in arrears, on the last day of the month.
Q.Do you charge a monthly commission?
No, we don't charge a monthly commission or management fee. The rent agreed will be the rent that you receive from us every month.
Q.Do I have to inform my mortgage company?
Before letting your property, you should check with your mortgage lender whether your mortgage terms allow you to do so.
Q.Do I need a property licence?
In many boroughs, a licence from the council is required to rent out a property. This may be a selective licence or HMO. However, for all PSL (Private Sector Leasing) arrangements, this is normally exempt.
Q.What documents will I require to lease my property?
To lease your property, you will need: a copy of the Gas Safety Record, EPC and EIRC; a copy of a recent mortgage statement or proof of ownership; a copy of the Leasehold (if applicable); and 2 full sets of keys. If you don't have valid certificates, we can arrange these for you.
Q.Is Guaranteed Rent an insurance policy?
No, Guaranteed Rent is not an insurance policy. Our service provides you with guaranteed rent each and every month, and we don't charge any insurance premiums.
Still Have Questions?
Our team is happy to answer any questions you have. Give us a call or send us a message.