Merchant Policies

Arete Lettings Ltd. is committed to providing high-quality property management services. Please read the following policies carefully before engaging our services.

Service Agreement

All services provided by Arete Lettings Ltd. are subject to a written service agreement. Terms and conditions will be agreed upon prior to commencement of services.

Payment Terms

Rental payments are processed through an automated BACS system. Payments are made monthly in arrears on the agreed payment date (typically the last day of the month).

Cancellation Policy

Contract cancellation terms are outlined in your individual service agreement. Minimum contract periods apply. Please contact us for details.

Complaints Procedure

We are committed to resolving any complaints promptly. Please contact us at lettings@aretesolution.co.uk or call +44 7588 033277.